Privacy Policy

At Morna Spares, we value trust and are committed to protecting personal information. This Privacy Policy explains how data is collected, used, shared, and safeguarded when visiting www.mornaspares.com or placing orders. Using the website indicates agreement to this Privacy Policy.

Information Collected

Interactions with the website or purchases may result in collection of information such as names, email addresses, phone numbers, delivery and billing addresses, and details about vehicles or spare parts. Order details, including purchased products and payment information, are securely processed. Technical data like IP addresses, browser types, operating systems, visited pages, and visit timestamps are also collected to enhance shopping experience and service efficiency.

Use of Information

Collected information is used to process orders, communicate confirmations and updates, improve services, and send marketing communications only if opted in. It is also used to prevent fraud, maintain website security, and ensure safe transactions. Opt-out options for marketing communications are available through account settings or the WhatsApp button on the website.

Information Sharing

Data is never sold or rented. Sharing is limited to delivery partners, payment processors, vendors (to fulfill orders), or legal authorities as required. Third parties are obligated to handle information securely and for legitimate purposes only.

Cookies and Tracking

Cookies and similar technologies improve browsing experience, remember sessions, analyze traffic, and support targeted advertising. Browser settings can disable cookies, but some website functions may be limited.

Data Security

Strict security measures, including SSL encryption, secure servers, restricted access, and monitoring, protect information. Despite these measures, no system is fully immune, so users are encouraged to safeguard login credentials.

Data Retention

Personal data is retained only as long as necessary for services, order processing, legal compliance, fraud prevention, and anonymized analytical studies. Once no longer needed, data is securely deleted or anonymized.

Rights Related to Data

Morna Spares respects user rights to access, update, correct, or request deletion of non-essential data. Requests can be submitted via the WhatsApp button on the website.

Children’s Privacy

The website and services are not intended for individuals under 18, and no personal information is knowingly collected from minors.

Updates to Privacy Policy

This Privacy Policy may be updated periodically. Updates are posted on this page, and continued website use indicates acceptance of the revised policy.

Support

If you have any questions, concerns, or complaints related to this Privacy Policy, you can contact us through the communication options available on our website. We will review all concerns carefully and may contact you directly, if required, using the contact details you have shared.